|
Conference to focus on value of service |
|
|
|
|
Thursday, 03 January 2008 |
Part of this year’s Unisys Travel and Transportation conference will focus on new ideas and new ways to heighten consumers’ and shippers’ perceived value of services.
These will include:
* Customer-centric solutions that build customer satisfaction and loyalty;
* Next-generation loyalty solutions for passenger and logistics operations;
* Reducing cost while increasing satisfaction and trust;
* Customer value: know it and use it or lose it; and
* Trust: how to measure it and increase it.
The conference will be held in Beijing from April 21-23.
A half-day open session of the Unisys Cargo User Group will be held on April 22. It will focus in more detail on innovations for air cargo organisations, including a presentation on a major new initiative to take paper out of the supply chain.
|
