Brisbane takes top spot for fourth year in a row

BTN Archive Stories Issue #26

Friday, 15 December 2006

FOR the fourth successive year, Brisbane airport has been ranked as Australia’s top airport.
Brisbane achieved an overall rating of good in the Australian Competition and Consumer Commission’s Quality of Service Report — price-monitored airports, which reports on the availability and standard of airport facilities at Australia’s major airports.

The ACCC’s role of monitoring quality of service is complementary to its prices monitoring role of aeronautical and aeronautical-related services.

Perth airport retained second spot in the 2005/06 rankings with a rating between satisfactory and good.
Adelaide airport’s overall rating increased significantly, up to just below good, which the ACCC said appeared to follow the opening of the new Multi User Integrated Terminal in 2005/06.

Adelaide was ranked third, followed by Melbourne and Sydney airports.

The report found that despite increasingly slightly in 2005/06, Melbourne airport’s rating has declined since 2002/03 — as has Sydney and Darwin since 2004/04.

Both Canberra and Darwin airports (6th and 7th respectively) have generally rated at the satisfactory level, with Darwin’s overall rating decreasing this year to be just below satisfactory.

The ACCC  has been monitoring the quality of service at airports since the privatisation of airports began in 1997.