Lifeguard gets air traffic priority and a 100pc delivery guarantee
AirCargo Archive Stories #225
Tuesday, 10 September 2013
United Cargo, which has been expanding its temperature-sensitive network over recent months, also has improved a service most freight forwarders seldom need - Lifeguard.
Lifeguard is UA’s premium service for the shipment of human organs and other urgently-needed life-saving medical materials, such as vaccines, blood products, biological and vital medicines.
It is designated Lifeguard on the air waybill by the shipper and travels via United’s guaranteed QuickPak product. United has a special TrustUA service desk dedicated to the booking and proactive monitoring of these critical shipments, which receive priority-expedited handling across United’s network.
Within the US, the air traffic control system gives take-off and landing priority to flights carrying emergency medical material shipped under Lifeguard. All UA staff complete a Lifeguard training session.
Bright orange Lifeguard labels are applied at tender for maximum shipment visibility, ensuring the cargo receives expedited handling and recovery at the destination airport.
UA will refund 100 per cent of freight charges, on request, if the Lifeguard shipment fails to ride on the flight or flights specified on the AWB and confirmed by UA at the time of tender.
For more general temperature-sensitive cargo, UA recently added nine further cities to its TempControl network, taking the total to 37. Plans are under way to expand this further.
New ports include Hartsfield-Jackson Atlanta International, Boston Logan International and New York’s JFK International. Trucking is available for temperature-sensitive shipments to and from these cities and Newark Liberty, as well as Washington Dulles.
Other stations now in the network are Cleveland Hopkins International (with trucking links to Chicago O’Hare and other airports), Honolulu International and Seattle-Tacoma International.
Also in the network are Manchester International in the UK, Milan Malpensa Airport in Italy and Istanbul Ataturk Airport, Turkey.
Istanbul is certified to handle TempControl shipments in CSafe RKN containers only.
On the web: www.unitedcargo.com
Lifeguard gets air traffic priority and a 100pc delivery guarantee
AirCargo Archive Stories #225
Tuesday, 10 September 2013
United Cargo, which has been expanding its temperature-sensitive network over recent months, also has improved a service most freight forwarders seldom need - Lifeguard.
Lifeguard is UA’s premium service for the shipment of human organs and other urgently-needed life-saving medical materials, such as vaccines, blood products, biological and vital medicines.
It is designated Lifeguard on the air waybill by the shipper and travels via United’s guaranteed QuickPak product. United has a special TrustUA service desk dedicated to the booking and proactive monitoring of these critical shipments, which receive priority-expedited handling across United’s network.
Within the US, the air traffic control system gives take-off and landing priority to flights carrying emergency medical material shipped under Lifeguard. All UA staff complete a Lifeguard training session.
Bright orange Lifeguard labels are applied at tender for maximum shipment visibility, ensuring the cargo receives expedited handling and recovery at the destination airport.
UA will refund 100 per cent of freight charges, on request, if the Lifeguard shipment fails to ride on the flight or flights specified on the AWB and confirmed by UA at the time of tender.
For more general temperature-sensitive cargo, UA recently added nine further cities to its TempControl network, taking the total to 37. Plans are under way to expand this further.
New ports include Hartsfield-Jackson Atlanta International, Boston Logan International and New York’s JFK International. Trucking is available for temperature-sensitive shipments to and from these cities and Newark Liberty, as well as Washington Dulles.
Other stations now in the network are Cleveland Hopkins International (with trucking links to Chicago O’Hare and other airports), Honolulu International and Seattle-Tacoma International.
Also in the network are Manchester International in the UK, Milan Malpensa Airport in Italy and Istanbul Ataturk Airport, Turkey.
Istanbul is certified to handle TempControl shipments in CSafe RKN containers only.
