Qantas Freight has released an Android version of its smartphone app, which gives customers the ability to track shipments and view flight information.
Its iPhone app launched in September 2012, has been downloaded more than 40,000 times and has a five star user rating.
Harold Pang, head of business development and Asia Freight for Qantas Freight says the app will be particularly valued by customers across Asia, where Android smartphones dominate.
“More than 35 per cent of Qantas Freight’s revenue is generated in Asia, and the new app will make it easier for these customers to do business with Qantas Freight. The app will be particularly helpful for customers in China, who handle increased freight volumes during the upcoming peak period before Chinese New Year.”
The Qantas Freight app gives customers instant access to near real time information about their shipment. It includes:
• Automatic air waybill push notifications as shipments pass milestones chosen by the customer such as being accepted for uplift and being ready for collection.
• Automatic flight push notifications allowing customers to receive alerts about changes in the departure or arrival status of flights – a crucial piece of information when sending and receiving freight.
The carrier has recently implemented a range of technology initiatives that are improving the customer experience.
“Qantas Freight’s Australian International freight terminals now have self-service kiosks to expedite the import collection process, linked in real time to warehouse forklift operators. This import delivery solution combined with our online tools, mobile site and smartphone apps are all working together to make it faster, easier and more efficient for customers to do business with Qantas Freight,” said Pang.
Qantas Freight smartphone application on Android
Latest News
Tuesday, 17 December 2013
Qantas Freight has released an Android version of its smartphone app, which gives customers the ability to track shipments and view flight information.
Its iPhone app launched in September 2012, has been downloaded more than 40,000 times and has a five star user rating.
Harold Pang, head of business development and Asia Freight for Qantas Freight says the app will be particularly valued by customers across Asia, where Android smartphones dominate.
“More than 35 per cent of Qantas Freight’s revenue is generated in Asia, and the new app will make it easier for these customers to do business with Qantas Freight. The app will be particularly helpful for customers in China, who handle increased freight volumes during the upcoming peak period before Chinese New Year.”
The Qantas Freight app gives customers instant access to near real time information about their shipment. It includes:
• Automatic air waybill push notifications as shipments pass milestones chosen by the customer such as being accepted for uplift and being ready for collection.
• Automatic flight push notifications allowing customers to receive alerts about changes in the departure or arrival status of flights – a crucial piece of information when sending and receiving freight.
The carrier has recently implemented a range of technology initiatives that are improving the customer experience.
“Qantas Freight’s Australian International freight terminals now have self-service kiosks to expedite the import collection process, linked in real time to warehouse forklift operators. This import delivery solution combined with our online tools, mobile site and smartphone apps are all working together to make it faster, easier and more efficient for customers to do business with Qantas Freight,” said Pang.
