Cargo iQ appoints new exec director
- Latest News
- Thursday, 14 March 2024
Cargo iQ has confirmed the appointment of a new executive director, Marie Seco-Köppen (pictured right), who has launched a new membership engagement scheme to further drive quality in the air cargo industry.
The scheme includes a tiered membership program, as well as a scorecard system measuring Key Performance Indicators (KPIs) across cargo movements.
Seco-Köppen has more than 20 years’ experience delivering process improvements and digitisation within global air freight.
She joins Cargo iQ from Im3pact AG, a consultancy for global transportation and will take over from the current executive director, Lothar Moehle, who is retiring in June after a 50-year career in air cargo.
Seco-Köppen will formally step up as Cargo iQ executive director in May 2024.
“Cargo iQ says it’s taking the next step in driving quality in the industry by engaging members in two initiatives that put implementation transparency at the heart of the process, as well as ensuring all stakeholders have clear KPIs against which they can measure success and define improvements,” said Moehle.
The scorecard initiative, which is under development for both forwarder-carrier and carrier-ground handling agent relationships, concentrates on measuring selected Cargo iQ Milestones, including Notified for Delivery (NFD) performance.
Other KPIs are related to timely and complete information exchange during the execution along the shipment journey.
“For balance, we also include important Data Input Quality KPIs, as one cannot perform a service if data is input incorrectly,” said Rutger Jan Pegels, director performance management, KLM Cargo, and vice chair Cargo iQ.
