Qantas Freight to run 12-country roadshow

Next week senior management from Qantas Freight will begin a 12-country tour visiting 16 cities to talk to freight forwarders as part of the carrier's focus on customer service.

The leadership team, led by group general manager Stephen Cleary, general manager commercial Theo Triantafillides and general manager sales Harold Pang will be joined by freighter network executives Lisa Brock and Mitch Wild and regional managers from the various countries for a roadshow to discuss the carrier's performance with customers.

The roadshow will start in the USA with sessions in New York, Chicago and Los Angeles followed by Shanghai. Other cities on the seven week schedule include: Sydney, Singapore, Hong Kong, Tokyo, Bangkok, London, Frankfurt, Brisbane, Melbourne, Perth, Auckland and Christchurch before it concludes in Seoul, Korea on 09 October.

A spokesperson for Qantas Freight said the roadshow was part of a continued focus on customer service to ensure the airline met its service standards and to see what it could do better.

 

Qantas Freight to run 12-country roadshow

Next week senior management from Qantas Freight will begin a 12-country tour visiting 16 cities to talk to freight forwarders as part of the carrier's focus on customer service.

The leadership team, led by group general manager Stephen Cleary, general manager commercial Theo Triantafillides and general manager sales Harold Pang will be joined by freighter network executives Lisa Brock and Mitch Wild and regional managers from the various countries for a roadshow to discuss the carrier's performance with customers.

The roadshow will start in the USA with sessions in New York, Chicago and Los Angeles followed by Shanghai. Other cities on the seven week schedule include: Sydney, Singapore, Hong Kong, Tokyo, Bangkok, London, Frankfurt, Brisbane, Melbourne, Perth, Auckland and Christchurch before it concludes in Seoul, Korea on 09 October.

A spokesperson for Qantas Freight said the roadshow was part of a continued focus on customer service to ensure the airline met its service standards and to see what it could do better.