iCargo platform now operational for Qantas Freight
- Latest News
- Thursday, 03 June 2010
The cutover to the new system was completed in two phases between 15 April and the end of May and involved staff and operations in 13 countries.
Executive manager Qantas Freight Stephen Cleary said the migration was a key piece in the business's multimillion dollar Freight Futures business transformation program that would differentiate the carrier through the replacement of its core technology systems and modernised business processes.
“iCargo is now being relied on by 20 per cent of Qantas Freight’s global workforce, with all aircraft capacity, schedules and reservations being managed through the application,” said Cleary. “While this was one of those rare cutovers where everything went right, we still have plenty of work to do with the scheduled migration to iCargo of terminal operations planned for early 2011.”
Cleary said the business’s Freight Futures program was fundamentally about delivering better service by taking a fresh look at the business’s core activities to understand if, using technology as an enabler, they could be made more efficient, more dynamic or better aligned with the needs of customers.
“There is a clear competitive advantage to be gained by carriers able to stay ahead of the game,” said Cleary. “With our Freight Futures program we will be able to provide customers with greater data transparency through improved systems integration and proactive messaging.”
