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Network issues hit Heathrow T3 |
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Monday, 18 August 2008 |
London Heathrow airport’s Terminal 3 ground to a halt late last week due to technical issues with the baggage and check-in system.
The terminal, operated by BAA, was hit by a computer glitch and caused nearly 6000 passengers to be left stranded outside the building.
Two flights were cancelled - operated by Jet Airways and Thai Airways - and many others delayed.
It is believed thousands of bags were affected, either not loaded or loaded on to the wrong aircraft.
The problem was described by a BAA staff member as the result of conflict between two computer systems.
The terminal was operating normally again Saturday.
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