HK convention centre adds AI to toilets

MICE News
Tuesday, 11 July 2023

The Hong Kong Convention and Exhibition Centre will roll out a new AI Life Sense Alert System in 61 accessible toilets of the centre to enhance visitor safety. 
Installation is now being conducted in phases, with completion slated for end of July.
Monica Lee-Müller, HML managing director said: "The first phase of installation covering 10 accessible toilets has been completed.

"The installation of the remaining 51 toilets will be completed by end of July. The system can detect a toilet user’s posture (active or static, seated or lying down) and collect motion value for AI-enabled analysis to identify if a fall/accident has taken place or the toilet user has become motionless. 


"In the event of an identified accident, the system will send out an alert within five seconds via hand-held devices such as mobile phones or tablets. Staff will be able to locate the toilet and get there as soon as possible. At the same time, the security control room will also receive the alert to allow for rapid additional manpower deployment.  

"The system will facilitate provision of assistance to visitors in need within critical time frames. The AI Life Sense Alert System has already been introduced in public hospitals." 

The AI Life Sense Alert System also provides humidity, temperature and air quality readings, facilitating monitoring of the environment in the accessible toilets and adjustment of cleaning frequency to enhance visitor experience and efficiency.

HK convention centre adds AI to toilets

MICE News
Tuesday, 11 July 2023

The Hong Kong Convention and Exhibition Centre will roll out a new AI Life Sense Alert System in 61 accessible toilets of the centre to enhance visitor safety. 
Installation is now being conducted in phases, with completion slated for end of July.
Monica Lee-Müller, HML managing director said: "The first phase of installation covering 10 accessible toilets has been completed.

"The installation of the remaining 51 toilets will be completed by end of July. The system can detect a toilet user’s posture (active or static, seated or lying down) and collect motion value for AI-enabled analysis to identify if a fall/accident has taken place or the toilet user has become motionless. 


"In the event of an identified accident, the system will send out an alert within five seconds via hand-held devices such as mobile phones or tablets. Staff will be able to locate the toilet and get there as soon as possible. At the same time, the security control room will also receive the alert to allow for rapid additional manpower deployment.  

"The system will facilitate provision of assistance to visitors in need within critical time frames. The AI Life Sense Alert System has already been introduced in public hospitals." 

The AI Life Sense Alert System also provides humidity, temperature and air quality readings, facilitating monitoring of the environment in the accessible toilets and adjustment of cleaning frequency to enhance visitor experience and efficiency.