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Qantas 'promises to be good' as part of regulator deal


The figure covers A$20 million shared among more than 86,000 customers who booked tickets on the so-called ghost flights and a A$100 million fine.

"We recognise Qantas let down customers and fell short of our own standards," the carrier's ceo Vanessa Hudson said.

A court still must sign off on the settlement.

The ACCC's head, Gina Cass-Gottlieb, noted that the settlement included a promise from Qantas not to repeat the conduct.

  • Bali_pic1.jpg
  • Bali_pic2.jpg
  • Bali_pic3.jpg
  • BALI_pic5.jpg
  • Bali_pics4.jpg

Qantas 'promises to be good' as part of regulator deal


The figure covers A$20 million shared among more than 86,000 customers who booked tickets on the so-called ghost flights and a A$100 million fine.

"We recognise Qantas let down customers and fell short of our own standards," the carrier's ceo Vanessa Hudson said.

A court still must sign off on the settlement.

The ACCC's head, Gina Cass-Gottlieb, noted that the settlement included a promise from Qantas not to repeat the conduct.