The International Congress and Convention Association (ICCA) has released a white paper designed for association executives and meetings management companies to manage crisis situations.
The operational guidelines have been provided by Andy Williams of Safehotels and illustrate the main components of a crisis management and emergency plan, planning and preparation for a crisis, examples of what designates a crisis situation, roles and responsibilities of a crisis management team, an appendix with practical guideline templates and links to useful resource and information.
The International Congress and Convention Association (ICCA) has released a white paper designed for association executives and meetings management companies to manage crisis situations.
The operational guidelines have been provided by Andy Williams of Safehotels and illustrate the main components of a crisis management and emergency plan, planning and preparation for a crisis, examples of what designates a crisis situation, roles and responsibilities of a crisis management team, an appendix with practical guideline templates and links to useful resource and information.
