With Australians spending an estimated A$16.4 billion on line in retail in the 12 months to December 2014 , travel agency network helloworld has added a new section to its web site that provides information on exclusive in-store deals and which then directs consumers to their nearest agent to book the deals.
“This is a strategic milestone in the ongoing implementation of our omni-channel strategy which widens the helloworld appeal to those customers who want the convenience of researching on line and the support of an experienced travel agent in getting their booking right,” Elizabeth Gaines, chief executive helloworld said.
The in-store device caters for increasing consumer demand to access travel information any where, any time.
“We are making it easy for consumers to browse and book our amazing helloworld exclusive deals and at the same time we are maximising customer traffic for our agents,” Jeremy Reitman, chief executive said.
With Australians spending an estimated A$16.4 billion on line in retail in the 12 months to December 2014 , travel agency network helloworld has added a new section to its web site that provides information on exclusive in-store deals and which then directs consumers to their nearest agent to book the deals.
“This is a strategic milestone in the ongoing implementation of our omni-channel strategy which widens the helloworld appeal to those customers who want the convenience of researching on line and the support of an experienced travel agent in getting their booking right,” Elizabeth Gaines, chief executive helloworld said.
The in-store device caters for increasing consumer demand to access travel information any where, any time.
“We are making it easy for consumers to browse and book our amazing helloworld exclusive deals and at the same time we are maximising customer traffic for our agents,” Jeremy Reitman, chief executive said.
