Singapore Airlines (SIA) has switched from paper to a tablet-based mobile application for cabin crew to deliver customer service and to automate and streamline in-flight processes.
Crew can digitally view information which traditionally has been in paper format, such as customer service lists, flight information and crew lists.
In addition, cabin crew will also be able to create digital voyage reports for each flight and enhance the efficiency and effectiveness of follow-up items.
Additionally, crew will be able to access digital versions of key documents such as safety manuals, service procedures manuals, catering information, crew memos or alerts and crew-to-crew handover notes.
Singapore Airlines (SIA) has switched from paper to a tablet-based mobile application for cabin crew to deliver customer service and to automate and streamline in-flight processes.
Crew can digitally view information which traditionally has been in paper format, such as customer service lists, flight information and crew lists.
In addition, cabin crew will also be able to create digital voyage reports for each flight and enhance the efficiency and effectiveness of follow-up items.
Additionally, crew will be able to access digital versions of key documents such as safety manuals, service procedures manuals, catering information, crew memos or alerts and crew-to-crew handover notes.
