Chinese air passengers say 'delay compensation rules' should do more

Health & Leisure
Sunday, 24 July 2016

Chinese airline passengers already are complaining about new government legislation designed to make airlines compensate passengers for avoidable flight delays - almost six months before it's implemented.


Some passengers have said it is unfair to make them pay for food or lodging if they are held up by bad weather or air traffic control problems.


The new rule, which comes into effect on January 1, makes airlines responsible to provide free meals and accommodation to passengers if delays are caused by the airlines themselves, such as through rescheduling flights or mechanical problems.


However, an online poll found 76 per cent of 3,700 participants said they thought it was unreasonable to require passengers pay for food and lodging if their flight was delayed or cancelled due to factors like weather.

Chinese air passengers say 'delay compensation rules' should do more

Health & Leisure
Sunday, 24 July 2016

Chinese airline passengers already are complaining about new government legislation designed to make airlines compensate passengers for avoidable flight delays - almost six months before it's implemented.


Some passengers have said it is unfair to make them pay for food or lodging if they are held up by bad weather or air traffic control problems.


The new rule, which comes into effect on January 1, makes airlines responsible to provide free meals and accommodation to passengers if delays are caused by the airlines themselves, such as through rescheduling flights or mechanical problems.


However, an online poll found 76 per cent of 3,700 participants said they thought it was unreasonable to require passengers pay for food and lodging if their flight was delayed or cancelled due to factors like weather.