Singapore Airlines to simplify pricing from 28 March

Health & Leisure
Thursday, 02 March 2017

Singapore Airlines and its regional arm SilkAir are to fold fuel and insurance surcharges into base air fares.

The two airlines already show the full price payable in their air fare advertising, inclusive of taxes and surcharges and customers now will be presented with a single base airfare when purchasing tickets.

This will not result in immediate changes to ‘all-in’ fares, which will continue to be determined by market supply and demand, but should provide a more simplified fare structure for customers.

The change will be implemented progressively by region, starting from 28 March 2017. It is expected to be completed by May 2017.

Fuel and insurance surcharges will also no longer apply to KrisFlyer frequent-flyer program redemption bookings, with effect from 23 March 2017. Other changes will be made to the KrisFlyer program with effect from the same day, including the removal of a 15 per cent discount for redemption bookings made on line rather than via the call centre.

Adjustments are also being made to redemption award charts in the Saver category for selected zones.

Singapore Airlines to simplify pricing from 28 March

Health & Leisure
Thursday, 02 March 2017

Singapore Airlines and its regional arm SilkAir are to fold fuel and insurance surcharges into base air fares.

The two airlines already show the full price payable in their air fare advertising, inclusive of taxes and surcharges and customers now will be presented with a single base airfare when purchasing tickets.

This will not result in immediate changes to ‘all-in’ fares, which will continue to be determined by market supply and demand, but should provide a more simplified fare structure for customers.

The change will be implemented progressively by region, starting from 28 March 2017. It is expected to be completed by May 2017.

Fuel and insurance surcharges will also no longer apply to KrisFlyer frequent-flyer program redemption bookings, with effect from 23 March 2017. Other changes will be made to the KrisFlyer program with effect from the same day, including the removal of a 15 per cent discount for redemption bookings made on line rather than via the call centre.

Adjustments are also being made to redemption award charts in the Saver category for selected zones.