JetBlue biometric trial ’a winner’

BTN News
Wednesday, 20 September 2017
Biometric exit checks by low-cost US carrier JetBlue at the boarding gate at Boston Logan International Airport have been a success.
The trial program, which started in June, has proven hugely popular with JetBlue customers. When given the option, the vast majority choose to 'board in a snap' by stepping up to a camera without having to show a boarding pass, passport or any other papers.
 
Sita's biometric scanning technology has proven to be very accurate, with close to a 100 per cent match-rate contributing to an efficient, pleasant and seamless experience. 
 
Randy Pizzi, Sita president, Americas said: “The results to date have been very positive, with the vast majority of JetBlue customers choosing to use it. This acceptance is in line with our experience and the results of the 2017 SITA Passenger IT Survey, which shows that not only do passengers prefer to use technology, but when they do it boosts satisfaction rates.
 
“The accuracy and speed of the system shows how technology can provide a new way for airlines to bring value to their customers. Over the coming months we will work with JetBlue and Government agencies to extend the use of this innovative and passenger-friendly technology.”

 

JetBlue biometric trial ’a winner’

BTN News
Wednesday, 20 September 2017
Biometric exit checks by low-cost US carrier JetBlue at the boarding gate at Boston Logan International Airport have been a success.
The trial program, which started in June, has proven hugely popular with JetBlue customers. When given the option, the vast majority choose to 'board in a snap' by stepping up to a camera without having to show a boarding pass, passport or any other papers.
 
Sita's biometric scanning technology has proven to be very accurate, with close to a 100 per cent match-rate contributing to an efficient, pleasant and seamless experience. 
 
Randy Pizzi, Sita president, Americas said: “The results to date have been very positive, with the vast majority of JetBlue customers choosing to use it. This acceptance is in line with our experience and the results of the 2017 SITA Passenger IT Survey, which shows that not only do passengers prefer to use technology, but when they do it boosts satisfaction rates.
 
“The accuracy and speed of the system shows how technology can provide a new way for airlines to bring value to their customers. Over the coming months we will work with JetBlue and Government agencies to extend the use of this innovative and passenger-friendly technology.”