BA inks Signcode contract

Health & Leisure
Tuesday, 05 December 2023

British Airways (BA) has signed with Signcode UK to improve accessibility for deaf and hard-of-hearing customers, with new, signed video content containing a variety of travel information being made available to customers both pre-travel and whilst on board.


In addition, the airline supports the deaf and hard of hearing through a mini-com system (a small electronic typewriter and screen linked to a phone system, enabling people to send and receive messages) in its customer engagement centres.

BA inks Signcode contract

Health & Leisure
Tuesday, 05 December 2023

British Airways (BA) has signed with Signcode UK to improve accessibility for deaf and hard-of-hearing customers, with new, signed video content containing a variety of travel information being made available to customers both pre-travel and whilst on board.


In addition, the airline supports the deaf and hard of hearing through a mini-com system (a small electronic typewriter and screen linked to a phone system, enabling people to send and receive messages) in its customer engagement centres.